Our Process

Browse our collections from our vendors to see if we’re a good fit for you

We want to understand what our customer is looking for. Once we determine their needs, style and budget, we can move on to space planning.

• We review your photos, floor plans, and measurements
• If these are not available, we will schedule an in-home visit
• Why In-Home Visits?
  • Exact Measurements – We need exact measurements to offer layout options.
  • Mechanical Placement – Personal visits also allow us to see where light switches, HVAC floor vents and return ducts are located as well as which way doors hinge. These are pertinent in placing art on the wall, sectionals on the floor, sideboards against a wall and how far everything should be placed from a door.
  • Natural Light Exposure – Because most fabrics fade, we need to assess the amount of light exposure on upholstered furniture, which will help determine the best fabric to use, i.e. Sunbrella fabric.

• Schedule in store design meeting to review scaled out layout options
• Choose furniture, fabrics, finishes and other items such as rugs, artwork, lighting, and accessories
• Review lead times for all selected items
• Process order

• We use our in-house delivery associates for a full-service white glove delivery which includes a thorough inspection and installation – no assembly required for our customers
• We schedule delivery with a specific time slot that is convenient for you